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Privacy Policy

Sunrise Casino

This privacy policy explains how information may be collected, used, stored, and protected when users visit this website. It applies to visitors from the United States, the European Union, the United Kingdom, and other international regions. References to “we,” “us,” or “the site” mean the website operator responsible for the site. Please also review our terms of service for additional details about site use.

Information We May Collect

We may collect personal information that users voluntarily provide when registering an account, making a deposit, requesting support, or otherwise interacting with the site. This may include names, contact information, account credentials, payment details, and identity verification documents.

Technical information may be collected automatically, including IP address, device type, browser type, operating system, and approximate geolocation based on IP. Connection and session data, such as timestamps and referral sources, may also be recorded.

Usage data is gathered to understand how the site is used. This includes pages viewed, page load times, navigation paths, search queries, and time spent on the site. Error reports and diagnostic data may be collected to identify and fix issues.

Cookies, web beacons, local storage, and similar tracking technologies may be used to facilitate functionality, remember preferences, and collect analytics data. See the Cookies and Tracking Technologies section for more information.

How Information May Be Used

Information is used to operate and maintain the site and to provide the services users request. This includes account administration, processing payments, verifying identity, and delivering customer support.

Data may be used to improve site functionality and user experience, to test features, and to personalize certain elements of the site. Usage and diagnostic data help identify performance issues and inform product improvements.

We use information to analyze website traffic and performance, to generate aggregated reports, and to support internal business planning. Communications sent in response to user inquiries, account notices, and security alerts rely on contact information provided by users.

Information may be used to detect, prevent, and respond to fraud, abuse, or other harmful activity, and to enforce site rules. We may also use data to comply with legal obligations and to respond to lawful requests from authorities.

Cookies and Tracking Technologies

Cookies and similar technologies are used to remember user preferences, maintain session state, and analyze how the site is used. These tools support essential site functions and help improve speed and reliability.

Some cookies are strictly necessary for the site to operate, while others support performance, analytics, and optional features. Users can manage cookie settings through their browser controls or by visiting our cookie settings page.

Third-party tracking technologies may be used for analytics and advertising purposes. These providers may place and read cookies on users’ devices according to their own practices and policies.

Third-Party Services

The site may use third-party services to support operations, including analytics providers, payment processors, identity verification services, advertising partners, and affiliate programs. These third parties may collect information relevant to the services they provide and will do so according to their own privacy policies.

We encourage users to review the privacy practices of third-party providers used on the site, as those practices are separate from this privacy policy.

Data Sharing and Disclosure

We do not sell personal information to third parties. Personal information may be shared with service providers that assist in operating the site, processing transactions, providing customer support, or performing analytics.

Information may be disclosed when required by law, in response to lawful requests by public authorities, or to comply with legal processes. Data may also be shared to protect the rights, property, or safety of the site, its users, or others.

In connection with a merger, acquisition, reorganization, or sale of assets, user information may be transferred to a successor entity, subject to confidentiality and applicable legal requirements.

Data Security

Reasonable technical and organizational measures are used to protect personal information against unauthorized access, loss, misuse, or alteration. These measures include access controls, encryption for data in transit, and routine security assessments.

While we strive to protect information, no security measure is completely foolproof. Users should take care to protect their account credentials and avoid sharing sensitive information through insecure channels.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, to meet legal obligations, and to resolve disputes. Retention periods are based on business needs and regulatory requirements.

When information is no longer required, it will be deleted or rendered anonymous in accordance with applicable data retention practices.

User Rights

Depending on location, users may have rights regarding their personal information, such as requesting access to the information we hold, requesting corrections, requesting deletion where applicable, or objecting to certain processing activities. Other rights may include portability and the right to withdraw consent where processing is based on consent.

To exercise rights, users should contact the website operator using the contact information provided below. We may require verification of identity before responding to certain requests and will respond within a reasonable timeframe.

Changes to This Privacy Policy

This privacy policy may be updated from time to time to reflect changes in our practices or legal requirements. Material changes will be posted on the site, and the revision date at the end of this document will be updated to indicate the most recent change.

Contact Information

If you have questions, requests, or concerns about this privacy policy or our data practices, please contact the website operator via the contact page. We will respond to privacy-related inquiries and provide information on how to exercise applicable rights.

Last Updated: March 24, 2026